Saturday, June 14, 2008

When did a hospital become our webmaster?

Our intent with our website is to allow friends and family around the country to keep in touch with us and follow the progress of our new babies. It seems that more than "friends and family" are tapping into our site and we are now having to make certain changes because of this. Earlier this week we received the following email:

photos‏
From: [name deleted so nobady will get a burr under their saddle (which would happen with "that place")]
Sent: Wed 6/11/08 11:02 AM
To: bnyen@hotmail.com
As per our conversation, several of the NICU nurses have requested their photographs be removed from the blog. I do appreciate your agreement to remove them. I have listed the images and information:

Emily weeks 5-6 img 04272008 E02 and img 04272008 E03
Avery 2-4 weeks img 04223008 A11
Emily at 1 week img 3479
Avery 2-4 weeks img 04162008 A21
Thanks so much and am glad everything is going so well at home!

[name deleted]
AVP, Patient Care Services
email:
[deleted]
office phone: 610-954-xxxx
pager: 610-508-xxxx


This email followed a telephone call from the same Vice President. She called Heather directly and "requested" the changes to our website. I believe that our site is for our personal use. We have no advertisers on our site and do not promote it using any of the various methods to promote a web presence. When we took our pictures in the NICU we NEVER were asked to not include personnel. There are no postings anywhere that even suggest "NO PHOTOS ALLOWED". We always had our camera out and were using it without any interference from anyone on the staff. We even told people that we were building a site for our friends and family around the country. In addition, if we felt comfortable enough in that place to take pictures we were usually with staff we liked, trusted and actually did their job. We never took pictures of the nurses that had a bad attitude or didn't care enough to pay attention to the babies in the NICU.........

All that aside, I've decided to kowtow to "that place" and edit the pictures so nobody up there has their feelings hurt.

Question: when did getting feelings hurt become cause enough for a large institution to waste their time and force changes on a private website?

Bob

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